Last Updated: October 2016
California Privacy Rights
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year.
To request a copy of the information disclosure provided by us pursuant to Section 1798.83 of the California Civil Code, please contact us at the below address:
Big Star Clothing, Inc.
Attn: Legal Counsel
Re: CA Privacy Rights
2741 Seminole Avenue
South Gate, CA 90280
Collection of Information
We collect information about you from various sources, including from newsletter subscriptions (in-store and online sign-up), online customer accounts, customer service calls, sweepstakes, contests, tracking technology, etc. We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you.
We collect personally identifiable information (“pii”), such as: e-mail, name, username, password, address, telephone number, security question answers, gender, payment card information, month and day of birth; and non-personal information, such as: your wish list, site navigation, site visited immediately before, referral URL, IP address, device identifier, device type, operating system, browser information, internet service provider; and information/images you post on the Site or social media posts on pages operated by or connected with the Company.
This Site is a general audience website and is not directed for use by children. We do not knowingly collect pii from anyone who is under the age of 13. If you are under the age of 13, you should not provide any personal information to us and you should use this Site only with the involvement of a parent or guardian.
You will have an opportunity to unsubscribe to any emails or mailings by clicking on an “unsubscribe” hyperlink contained in promotional emails we send you. Even if you are removed from any such list, if you use the services provided through the Site, you will continue to receive email correspondence from us related to the services. Any opt-out by you is not deemed valid until processed by us. It is your obligation to verify that you have been opted-out. We will not be liable for problems with the opt-out procedures.
If you register for an account on the Site, you may review and update your account information by logging in to your account with your username and password at www.bigstardenim.com or by contacting customer service by writing firstname.lastname@example.org.
Use of Information
We use information collected as needed to: evaluate user eligibility for order fulfillment, fulfill orders, optimize and improve the Site experience, send promotional marketing materials (if user subscribed), enhance social media experience, evaluate advertising effectiveness, conduct customer surveys and analytics, respond to requests or questions, or to prevent fraud.
Be advised that when we (or a nominated third-party administrator) run a contest or sweepstakes relating to this Site, it will be accompanied by a set of rules. The rules for each contest/sweepstakes will specify how the information gathered from you for entry will be used and disclosed.
Sharing of Information
We work with third-party business partners (“affiliate partners”) to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, site evaluation, data analysis, and (where applicable) data cleansing. We provide pii to the affiliate partners, but we authorize them to use this information only in connection with the services they perform. We will not disclose pii to third parties for direct marketing purposes without consent. We may share pii with our affiliated brands, parent company, or subsidiaries.
We may release pii if we believe in good faith that: the law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary to protect the rights, property or safety of Company, or any of our respective affiliates, affiliate partners, customers or others.
We may share non-personal information with our marketing partners, advertisers, and others from time to time. Examples of such non-personal information include the number of users who visited this Site during a specific time period or purchased a specific product through this Site. This information generally is shared in an aggregated form.
Like many websites, the Site uses various industry-standard tracking technologies, such as cookies, click re-directs, web beacons, tag technology, device identifiers, IP address, etc. to remember your device, track your usage patterns, to tailor your internet-based advertising, or to enhance or personalize your online browsing and shopping experience. If you disable cookies or other tracking technologies, then certain features may be unavailable as a result.
California Do Not Track Disclosure
Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. At this time, we do not recognize or respond to Do Not Track browser settings or signals and we will still receive information. As a result, we may still collect information about you and your internet activity, even if you have turned on the Do Not Track signal.
It is possible that some or all of our third-party advertising partners or members of their affiliate network may participate in a consumer opt-out programs. To learn more about internet-based advertising and consumer opt-out programs go to http://aboutads.info/choices/ or http://www.networkadvertising.org/choices/. We do not operate or control these sites, and are not responsible for the opt-out choices available there.
Security of Information
We use various security measures, including Secure Socket Layer (SSL) encryption technology, to protect pii that we collect. If you place an order through this Site, you will be asked to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your pii further, you should be careful about providing your password to others. If you wish to cancel a password, or if you become aware of any loss, theft or unauthorized use of a password, please contact our Customer Service Department (see below for contact information).
Updating Information and Preferences Settings
You can access, correct and update certain pii that you have provided to us by clicking on “Update Account” within the “My Account” area of this Site. With respect to receiving promotional communications if you previously subscribed, then you will have an opportunity to unsubscribe by clicking on an “unsubscribe” hyperlink contained in promotional emails we send you. Additionally you may e-mail, call, or write to our Customer Service Department.
Please note that any request to be removed from such mailing lists may take up to one (1) week to become effective. Even if you are removed from any such list, if you order online, we will send you an email confirming your order and may need to contact you by phone, email, or regular mail if we have questions about your order.
If you receive a suspicious email that looks like it is from us asking you for your pii, do not respond. We will never request your password, user name, credit card information or other personal information through email. For your protection, do not click links or open any files attached to suspicious, unsolicited emails.
If you have any questions about your order or these terms and policies, then please write email@example.com.